Privacy Policy

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Astrec Data OÜ (“we”, “us” or “our”) considers the privacy of our visitors to be extremely important. This Privacy Policy document describes in detail the types of personal information collected and recorded by pilw.io (“Site”) and how we use it.

Personal information collected

If a visitor registers to the Site, we collect and store information that personally identifies visitor, including the full name and e-mail address for all customers (“Personal Information”). If a customer decides to pay for the service, we also ask them for billing related information to successfully process the payment request. The decision to provide this information is optional.

However, if customer chooses not to provide the requested information, the customer may not be able to use some or all of the features of the Site or services. We may also receive additional Personal Information, such as customer’s name, address, and payment information, from service providers, like our payment processors.

Security of personal information collected

The processing of personal data, such as the name, address or e-mail address of a data subject shall always be in line with the General Data Protection Regulation (“GDPR”), and in accordance with the country-specific data protection regulations applicable to us.

As the controller, Astrec Data has implemented technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.

Access to personal data

Our customers can access their personal data, including name, company, e-mail, password, address and company VAT number, through your profile panel. Customers have the ability to change and delete the data on file through the Astrec Data profile panel, except for the username and password which are required to enter the service in a secure manner.

Astrec Data stores all usage data of activities that logged in users perform. This includes, but may not be limited to, what activities are done inside the customer’s profile, IP-addresses that the customer logs in from and with which user account. If you need help in deleting your personal data, please send an e-mail to support@pilw.io from the e-mail address you registered your account with.

Disclosure of personal data

Astrec Data does not disclose any personal data to any third party for any reason, especially for purposes of advertising. Astrec Data will comply with requests by law officials under applicable EU/Estonian laws for investigation of criminal complaints or where required by court order.

Purposes of the data processing

Astrec Data collects and processes your personal data in order to:

    • Provide you with the services that you seek from the Site;
    • Improve our Site and services;

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  • Beyond these purposes, we process your data only if you have granted express consent for its stated purposes.

Cookies

When you visit the Site, our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. Such information is typically collected using web cookies, web or email pixels (also known as beacons), embedded hyperlinks, and similar tools. Popular browsers can generally be set to disable or delete individual cookies.

Consent

By using the Site, you hereby consent to our Privacy Policy and agree to its terms.

Right to erasure

You have the right to obtain from us the erasure of personal data concerning you according with the Article 17 of the GDPR. Please address your questions to us through privacy@pilw.io or send them via post to Valukoja 7/1, 11415 Tallinn, Estonia.

Amendment of the Privacy Policy

We have the right to amend the Privacy Policy unilaterally whilst adhering to the requirements stipulated in the Personal Data Protection Act or other legislation. We inform the customer of any amendments made to the Privacy Policy at least 1 (one) month before the amendment enters into force.

Contact details

The customer has the right to contact us or file complaints using the following contact details:

Astrec Data OÜ
Registry code: 12626294
Address: Telliskivi 57, 10412, Tallinn, Estonia
Phone: +372 657 9560